Privacy Policy

Flamingo Health
7 Priestlands Place, Lymington, Hampshire, United Kingdom

1. Who We Are

Flamingo Health is operated by Fat Cigar Productions Ltd (trading as Flamingo Health), a company registered in England. We are developing an intelligent health vault app designed to help individuals and families manage their medical journeys. The app is not yet publicly available — this policy covers our website and pre-launch marketing activities only.

Privacy contact: [email protected]

2. What This Policy Covers

This policy describes how we collect and use personal data through:

• The Flamingo Health website (flamingohealth.app)
• Our waitlist and email signup forms
• Marketing and advertising activities associated with the website

When the Flamingo Health app launches, this policy will be updated to cover the app and its features. We will notify registered users of any material changes.

3. Data We Collect

Information You Provide

When you sign up to our waitlist or mailing list, we collect:

• Email address
• Name (if provided)

Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Device type and browser information
• Pages visited and time spent
• Referral source (how you found us)

This data is collected through cookies and similar technologies — see Section 7 below.

Information From Advertising Platforms

If you arrive at our website via an advertisement, the advertising platform (such as Meta or TikTok) may associate your visit with your profile on their platform. We may use email-based matching to measure the effectiveness of our advertising — see Section 5 for details.

4. How We Use Your Data

We use the data we collect for the following purposes:

• Waitlist management — to keep you informed about Flamingo Health's launch and development
• Marketing communications — to send you updates, news, and promotional material about Flamingo Health (you can unsubscribe at any time)
• Website analytics — to understand how visitors use our website and to improve it
• Advertising measurement — to measure the effectiveness of our advertising campaigns

We do not sell your personal data.

5. Advertising and Analytics

We use the following third-party services on our website:

What we share and what we don't:

• We may share hashed email addresses with Meta and TikTok for the sole purpose of measuring whether our advertising led to a waitlist signup (conversion tracking). This is standard practice known as "advanced matching."
• We do not share any information about your health, your reasons for visiting our website, or any data you may later provide within the Flamingo Health app.
• We do not build advertising audiences based on health data or health interests.
• We do not allow advertising platforms to use data collected from our website to target you with third-party advertising.

All advertising measurement operates within the consent frameworks of Apple's App Tracking Transparency (where applicable) and the cookie consent mechanisms described in Section 7.

6. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

You can withdraw consent at any time by unsubscribing from emails or adjusting your cookie preferences.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. Under UK PECR (as amended by the Data (Use and Access) Act 2025), some cookies require your consent and others do not.

Strictly necessary cookies — required for the website to function. These do not require consent.

Analytics cookies — help us understand how visitors use the website. We will ask for your consent before setting these.

Advertising cookies — used by Meta and TikTok to measure advertising effectiveness. We will ask for your consent before setting these.

You can change your cookie preferences at any time using the cookie settings on our website. You can also disable cookies in your browser settings, though this may affect website functionality.

8. Data Storage and Transfers

Waitlist and email data is stored by our email service provider. Website analytics and advertising data is processed by the third-party services listed in Section 5.

Some of these services are based outside the UK. Where personal data is transferred internationally, it is protected by appropriate safeguards including Standard Contractual Clauses or UK International Data Transfer Agreements, or is transferred to countries with an adequate level of data protection as recognised by the UK.

9. Data Retention

• Waitlist and email data — retained until you unsubscribe or request deletion, or until the waitlist is no longer active.
• Analytics data — retained in accordance with the default retention settings of the analytics services used (typically 14–26 months).
• Advertising data — retained by the relevant advertising platform in accordance with their own privacy policies.

10. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate personal data
• Delete your personal data
• Restrict processing of your personal data
• Object to processing based on legitimate interests
• Data portability — receive your data in a machine-readable format
• Withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal

We will respond to rights requests within one month. To exercise any of these rights, contact us at [email protected].

11. Children

Our website is not directed at children under 18. We do not knowingly collect personal data from children through the website or waitlist.

12. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Telephone: 0303 123 1113

13. Changes to This Policy

We may update this policy from time to time, particularly when the Flamingo Health app launches and this policy is expanded to cover the app and its features. Updates will be posted on flamingohealth.app. Where changes are material, we will notify registered users by email.